Frequently Asked Questions
WHY SHOULD I PAY FOR A MEMBERSHIP?
You value your health. You value your time. You want the best for you and your family.
But, the standard health care options are limited, and when your health is suffering and you need help, it’s difficult to get in touch with your provider. You’re required to go to the office. You wait what seems like forever and end up having a limited amount of time to discuss your concerns.
Then, the recommendations given only scratch the surface. It’s “symptom management” and reactive vs. proactive.
Instead, imagine being able to text, email, or call your healthcare provider 24/7 and receive a response within a business day (many times much sooner). After a discussion, there’s a plan of action agreed upon. If that involves an in-person visit, there’s no wait and you have a minimum of 30 minutes to dig deep and figure out what’s going on. And our providers… all highly trained in helping you get to the root of any problems you may be having, as well as how to be proactive and helping you develop a personalized health plan to help you maximize your health and prevent issues from happening in the first place.
Also, imagine having a variety of resources available to you to help be proactive about your health… online educational courses, in-person and virtual live classes with providers and health coaches… to not only talk about what to do, but how to do it. That’s the tough part that very few providers are equipped to handle.
Then there are the other “perks” of being a part of our family at Peak Integrative Medicine. For example, access to discounted supplements and equipment to help you feel your best. If you don’t have medical insurance or have poor coverage or would love the convenience, we also offer blood draws in the office and even commonly prescribed medications, all highly discounted over what you would pay at a retail pharmacy or lab.
The best part is… this is all offered at a highly affordable price, especially when compared to the out of pocket costs associated with the usual insurance premiums, copays, and deductibles.
WILL I SAVE MONEY?
There is a high likelihood that you will save money, especially over the long term. Numerous reports show better care and cost savings throughout the United States. In an actuarial study, they found that this type of practice led to fewer specialist referrals, hospital admissions, and ER visits.
We’ve partnered with resources that may save you additional money if you would prefer to pay cash for your health care rather than submit to insurance. For example, we’ve partnered with labs, imaging centers, and a prescription wholesaler for dramatically lower cash-based pricing. However, even if you have coverage and would like to submit to your insurance you are welcome to do that too. We can provide you with the options that allow you to make the right decision based on your situation.
HOW DO I COMMUNICATE WITH YOU?
Our practice leverages a telemedicine app that allows us to be available during after hours, especially in urgent concerns. This dedicated tool allows us to securely text, video chat, and send pictures in real time. If we determine that you need to visit the office, we have same day or next day appointments available Monday through Friday.
HOW ARE OFFICE VISITS HANDLED?
It’s easy – schedule a visit via secure messaging or call in and come into the office to see us when your visit is actually scheduled. We also have the option of virtual consultations as an alternative for a quick checkup or if you’re sick at home and would prefer not to come in.
As a member of our practice all consultations for sick and injury care are included. Throw your back out and come in for an exam on Monday, then wake up with an ear infection on Thursday and get it checked out… all covered 100%. There is no limit to the number of standard medical and chiropractic consultation visits received. You get what you need.
Additionally, 12 chiropractic treatment visits are included, as well as annual physicals, CDL physicals, and routine blood work. If additional chiropractic visits or specialized testing is required, this will be available at a significant discount for our members.
CAN I SEE YOU WITHOUT SIGNING UP FOR A MEMBERSHIP?
Yes, but to be fair to the members that are helping support the practice, non-member fees will be significantly higher and appointment times will be limited for medical services received. Our priority will be to our members and those committed to their health and our practice mission.
Chiropractic and physical medicine visits (pain and injury care) will be more readily available and non-members are welcomed to utilize those services without much difference in cost and availability compared to our members.
HOW MANY PATIENTS WILL YOU SEE?
Our goal is to maximize the service and value that we provide to our members. It’s not to maximize the volume of patients we see, since this is what likely has led to many of the issues we see in conventional clinics… poor access, long wait times, short visit times, and for the most part… overworked providers on the edge of burnout.
We will avoid these pitfalls by limiting our patient panel to less than 500 patients per provider, as compared to traditional panels of 2000-3000 per provider. Happy and healthy providers = happy and healthy patients.
WHAT ABOUT LABS, IMAGING, AND PRESCRIPTIONS?
Through our national FreedomDoc network, we’ve partnered with local companies that provide our patients discounts for paying with cash. However, if you still would like to submit to your insurance you are welcome to do so.
WHAT IF I NEED TO GO TO THE HOSPITAL?
If you feel you need to go to the hospital, please contact and discuss with us at any time. We can help you decide whether it’s something we can take care of or if the emergency room is necessary. As your private healthcare provider, we would like to be involved in your hospital care—whether to speak to the emergency room provider or the in-patient provider to assist in your care. We are also happy to keep in touch with your families during your stay and help arrange for your care after you return home.
CAN I USE MY HEALTH INSURANCE?
Our practice welcomes all patients – no matter what kind of health plan you do or do not have. Most services that you will need can be provided by us within our practice and are covered. If you need to go outside the office – for labs, blood work, or specialists you can use your health plan like you normally would.
DO I STILL NEED HEALTH INSURANCE?
We recommend you continue to have some type of health plan coverage. If you are looking for a cost-effective way to obtain catastrophic care (childbirth, surgery, accidents, etc…), we recommend you enroll in a healthshare. This new type of health plan is affordable, provides great service, and is actually useful to alleviate any emergency medical bills.
Or, if you prefer to explore more traditional medical insurance coverage, contact us and we can connect you to a list of preferred providers that offer discounted plans and catastrophic coverage.
WHAT IF I AM ON MEDICARE?
Medicare offers a low baseline of primary care services and typically makes it hard to gain personal access to a primary care provider. Our practice is excellent for the Medicare patient who values having unlimited access to a primary care provider that knows them. Our Medicare patients pay practice fees directly, but Medicare coverage remains in place for everything else: specialists, testing performed outside of our office, and hospitalizations. Your Medicare will also cover lab services we prescribe as these are performed by an independent lab affiliate. We can still refer, write prescriptions, and fully act as your primary care provider.
CAN I PAY WITH MY HEALTH SAVINGS ACCOUNT (HSA)?
Some patients utilize their health savings (HSAs), flexible spending (FSAs) or health reimbursement accounts (HRAs) to pay their fees as “qualified medical expenses”. Legal experts have recommended these patients follow the best practice of paying annually or semi-annually. If requested, we can provide you with an invoice and/or submit a notice to your employer if any questions arise about our programs. Please note that we cannot provide tax or legal advice, and you should consult your own tax advisor for guidance
IS THERE A LONG-TERM COMMITMENT?
Our service contract is for one year. If you are unhappy with the services OR for any reason wish to cancel your contract, you may do so with a 30-day notice. Any services already performed (i.e. preventive exams, chiropractic visits, etc.) will be itemized for payment. Any refunds will be granted after the service items are paid. All contracts are automatically renewed unless a 30-day notice is received by us not to renew.